Fast delivery ⭐Designed in the UK⭐14 days Returns Policy⭐Royal Mail Delivery⭐Free Shipping Over £40⭐
Customer approved ⭐Become a Stockist⭐Join Us On Tik Tok Live ⭐Visit Our Event Page To See Where We Are Popping Up This Year⭐Shop Our Sale⭐
Contact Form - Need Help With A Order or Want To Stock Our Products?
Useful Information
Events - Where To Find Us At Pop Up Locations
Here is a list of where to find us next:
2024 (Confirmed so far, more dates to be added)
February:
4-7th NEC Spring trade fair
April:
13-14th All about dogs show Newbury
20-21st All about dogs show Newark
May:
5-6th All about dogs show Hylands
12th South Suffolk Show - Bury St Edmunds
19th May - Esses Young Farmers - Chelmsford
29-30th Suffolk Show
June:
1st Bury St Edmunds - Outside Primark
6-9th Alive & V- Dubbin - Haughley Park, Stowmarket
23rd Hunstanton carnival
26-27th Royal Norfolk show
July:
6th Bury St Edmunds - Outside Primark
20th chihuahua Town
21st Dog Town
August:
3rd Bury St Edmunds - Outside Primark
4th Wells Fate Day
7th Wells Dog Show
21st Cromer Carnival
25-26th All about dogs show Norwich
28th Dog Show Bury st Edmunds
31st Bury St Edmunds - Outside Primark
SEPTEMBER:
1st Copdock Ipswitch
14-15th Hylands Country Show
21-22nd Henham Steam
October
5th Bury St Edmunds
6th Southwold Sausage dog walk
26-27th Newark Xmas
November:
2-3rd Brentwood Food & Gift show
9th Bury St Edmund’s
22-24 Knebworth House food & gift show
30th Bury St Edmunds
December
7th Bury St Edmunds
FAQ'S
How long it take for my parcel to come? We do try to get out same day, but this depends on what time the order is palced and if we have already had our collection of the day
Which Couier service do you use? We use Royal Mail 24 Tracked daily
(DPD for TikTok orders)
What if items i have purchased and do not fit? We offer a exchange if it within the 30 day returns period and not been worn. ( you will be responsible for shipping costs both ways) please include a note inside your returns with size needed, order number, returns address and email.
It is upto the owner to determine if the itmems fit your dog correctly, we can only advise.
Made to order items are unfortunately non refundable
What do i do if i want a refund? please contact us by email thedogshack84@yahoo.com with reason for refund and we can assist you with a full refund ( excludes shipping costs)
The bakery:
How do i store my biscuits? Our Grain Free biscuits are best stored in a air tight container & consume within 8 weeks (iced biscuits- do not store in a air tight container as they need to breathe, store in the fridge in a lightly sealed cello or paper bag
Can i freeze my biscuits? Our biscuits are suitable for freezing, use within 4 months
Where do i find batch numbers and best before date? Batch number & best before date - you will find this information on the packaging of your biscuits
Can my puppy eat your biscuits? Our biscuits are suitable for dogs 12 weeks and over
How Many treats can my dog have? We recommend no more than 3 treats per day but this does depend on the size of your dog. Feed alongside a regular balanced diet and always ensure fresh water is available. Supervise at all times
Are you registered and are they lab tested? Yes are biscuits are lab tested and all nutritional analysis are listed
The Feed Hygiene Regulation 183/2005
Our Registration no:GB 226 4003
The Dog Shack Grooming Salon
Wholesale - Become A Stockist
If you would like to set up a wholesale account please email us with your information below. Once we have all of the information you will be able to access trade prices and buy online.
You can also buy direct on Faire with us using our direct link: https://faire.com/direct/thedogshack
Min Spend
Accessories or Accessories & Bakery -£75
Bakery only -£50
Orders are completed in 5-10 working days before dispatch. This can be longer during busy periods. If you need your order within this please email us.
Any items OOS will be placed on back order, unless advised other.
Postage £6.95 flats rate under £150
Bakery- Packaged and labelled with match date on back.
Recommend shelf life of 8 weeks for iced biscuits, 12 weeks for un-iced biscuits ( these will last longer if stored correctly)
Recommend not over ordering bakery as a fresh product.
Please do not use rep codes with wholesale orders
(If you have used a rep code , your order will be refunded or a link to pay outstanding amount)
Accessories - retail ready product display cards or swing tags.
Barcodes- We can supply your items barcode ready, please advise when placing your order.
Our RRP is only a guide.
A4 POS of The Dog Shack is available - please advise if you need one with your order.
glass jars look great for displays with our single dog biscuits , also keeping them fresher for longer and away from moisture.
You can find them in most homeware stores, we use these from Ikea - Vardagen 1.9l £4 each
Name of Business -
Website -
Address -
Contact Number -
Social Media Handles / Account names -
Nature of Business -
Please only apply for a wholesale account if you are a current running business we can not accept orders for businesses that have not been set up yet.
We are also on Faire!:
Shop our brand on Faire. Eligible retailers will get 60-day payment terms, 50% off their first order up to £150, and free shipping with us for an entire year. faire.com/direct/thedogshack
Store Locator
North of England & Scotland
Melville Castle, Edinburgh
The Broadford Hotel, Isle on Skye
Shieldaig Lodge, West Highlands
Forss House Hotel, Thurso
The Kirkwall Hotel, Orkney
East Of England
Elveden Estate - The Courtyard, Thetford
The Ship Inn, Mundsley
Curating Cambridge, Cambridge
Kens Corn Store - Tavenham Norwich Norfolk
Mikes Animal Feed, North Walsham
South Of England
Widbrook Grange, Bradford-On-Avon
Dinghams, Salisbury
Pages Of Lyndhurst, Lyndhurst
Fudge & More, St Mawes Cornwall
Happy Daze, Perrenporth Cornwall
Horse & Hound Gifts, Staplecross
West of England & Wales
Casa Green, Cardiff
Busy Creative Bees, Gloucester
Dean Heritage Centre, Soudley
Central England
Plush Puppies, Reading
North England
Wags & Whiskers, Stockton on Tees
Gone Barking, Darlington